Zoo Transport Service Web App

What is it?

During my internship, I identified a critical challenge within my company's operations: an outdated booking system for our transportation service to the zoo. This system not only caused inconvenience and poor user experience for customers but also posed inefficiencies for our administrative staff. Recognizing the need for improvement, I spearheaded the initiative to modernize the entire system.

My solution involved the development of two distinct, responsive web applications: one tailored for seamless ticket purchasing by customers and another equipped with comprehensive features for our administrative team. The customer-facing application prioritized user-friendliness and efficiency, while the administrative tool enabled streamlined management of ticketing processes, customer data, and pricing strategies.

Through this innovative approach, we successfully transformed our booking system, enhancing both customer satisfaction and operational effectiveness.

Customer's Ticket Purchasing Web Application Demo Video

The above video demonstrates the web application I developed to enhance the ticket purchasing process for our company's customers. Through this application, customers can select their desired routes, specify the number of tickets needed, and conveniently make payments using their card on the website. Following the transaction, customers will receive an automated email confirming their ticket purchase, which they can then present on the date of their scheduled service.

Admin Central Management System Demo Video

In this video, we unveil the sophisticated central management system meticulously crafted for the adept administrators of our esteemed company. This robust system serves as the cornerstone for effortlessly handling the intricate customer database. Seamlessly integrating security measures, it mandates a stringent login process, ensuring the authenticity of credentials before granting access.

Beyond its fundamental security protocols, the system boasts a plethora of advanced features tailored to streamline database management. Administrators can effortlessly export comprehensive datasets to Excel, facilitating in-depth analysis and reporting. Moreover, the system empowers administrators with granular control over user data, allowing for the seamless creation, meticulous editing, and judicious deletion of user profiles.

Far more than just a database management tool, this system stands as a testament to our unwavering commitment to amplifying usability and user experience. Its intuitive interface and intuitive functionalities set a new standard of convenience, empowering administrators to navigate complex tasks with unparalleled simplicity. Through meticulous design and relentless innovation, this system emerges as a beacon of efficiency in the realm of administrative tools, poised to redefine the landscape of database management.